Shipping

FAST SHIPPING NATIONWIDE

By placing an order with Cabinet Sales Center Inc., you accept these shipping rules and our Return Policy. Before checkout you confirm this by checking the agreement box in your cart, and your acceptance is recorded with your order.

Unlike some of our competitors, we have an extensive inventory of cabinets on-hand. Why wait for months for your new cabinets? Once you've placed your order, Cabinet Sales Center ships unassembled, flat-packed stock color cabinets direct to your home throughout the United States within 10-24 business days (two to four weeks). To get your order together at the warehouse - order processing after it is placed in our store takes 7-20 business days. RTA cabinets ship out of our warehouse locations as fast as possible, typically your order will be delivered in 10-20 business days but longer times are possible.

Depending on the manufacturer, most cabinets this season typically arrive within 2-4 weeks. Still, please allow 5-8+ weeks for extenuating circumstances out of our control, like backorders and delivery delays due to weather in certain parts of the country. (For "Special Order Modern RTA" cabinets - up to 6-10 weeks compared to the timeframes listed above for standard cabinets.)

International orders: Canada, the Caribbean and all other countries

We ship only to receiving addresses in the continental United States. If you are located outside the US, including Canada, the Caribbean, Puerto Rico and the US Virgin Islands, your order is delivered to a US receiving address that you arrange, such as your own US storage unit, warehouse, shipping terminal or freight forwarder. Most Caribbean orders are delivered to the customer's shipping agent in Florida. From that point you take over the shipment, including export paperwork, onward transport, customs clearance, duties and import taxes.

Not all products can be shipped or ordered online for international delivery. Some brands are sold for delivery to US addresses only. Please contact our office or call 1-888-887-2094 for a quote before ordering. Every international order is reviewed by our office case by case, and we confirm the products, the US delivery address and the shipping cost with you before the order ships.

• You must provide a valid booking with your shipping agent, forwarder or overseas carrier. Our team has to be able to verify that this third party will accept the delivery on your behalf before we ship.
• We consider the receiving third party as the customer for delivery purposes. The delivery is final once the receiving party signs the delivery receipt.
• Damage or shortages must be reported by the receiving agent while the shipment is still in the US and no later than 3 days after receipt. After that, no further claims or returns can be processed for international or island deliveries.
• Approved replacement and spare parts are sent to your US agent under our warranty and replacement part rules. For an additional fee, small parcel (UPS-size) parts needed for assembly, such as hinges and glides, can also be sent overseas.
• Our products are made for the US market. Appliances and electrical equipment may not work in, or be approved for, your country. Checking compatibility with your country's electrical, installation and safety standards is the buyer's responsibility. Manufacturer warranties may not apply outside the US.

Expedited Order Processing

Expedited order processing is available at an additional rush-order fee that is 150 - 490$ depending on order size and product group. If you are in a rush and need the cabinets, closets or flooring asap, please add a comment in the notes section in your shipping cart or reach out to the project office and after the order is placed we will reach out to you with options, and if available - will send you an invoice for the expedited processing. Not all styles can be processed faster - please always confirm with the office.

Expedited processing means that we will process your order and prepare for shipping as soon as possible, for in-stock items usually in 4-7 business days compared to 2-3 weeks for standard processing and for special order styles in 3-5 weeks compared to 6-10 weeks for standard processing.

Shipping time en-route can take from 3 to 10 business days after your order is completed processing and is based on order size and your location and we cannot expedite trucking travel times. If an item from a rush order is in back-order, we will contact you so you can decide whether to ship available items now and backordered items separately or all items together as a regular processing.

Standard delivery times are expected ETA's and not guaranteed by any US freight carriers. Select freight carriers do offer a guaranteed delivery service and it may be available for extra charge, please inquire for a quote and availability to your zip code and address type (commercial or residential).

Receiving your delivery and reporting damage
Delivery damage does happen occasionally. We take care of replacements as long as you follow these receiving rules, because our manufacturers and the freight carriers only accept claims that are documented at delivery and reported quickly:

• At delivery, before you sign: count the boxes and check the packaging while the driver is there. Write every damaged, crushed or missing box on the delivery receipt (bill of lading), for example "3 boxes damaged, 1 missing", then sign. Take photos. A receipt signed without notes ("signed clean") can lead the carrier and the manufacturer to reject the claim. If most of the shipment is badly damaged, you may refuse it. Call us right away.
• Visible or transit damage: report within 3 days of delivery and before any assembly.
• Concealed damage (inside undamaged boxes) and missing or wrong items: report within 7 days of delivery.
• Final cutoff, 30 days: reports received between day 8 and day 30 are reviewed case by case. Replacement depends on the manufacturer and may be charged at cost. Nothing can be claimed after 30 days.
• Photos to send to info@cabinetsalescenter.com: a copy of the signed delivery receipt; one photo of each damaged item with its box and the item code label visible; one photo of the whole damaged part; one close-up of the damage with a tape measure for scale. Add a list of the item codes, descriptions and quantities.

In-stock parts usually ship within about 1 week, and special-order or custom-color panels within 2–4 weeks, plus transit time. Full claim rules are in section 6 of our Return Policy.

Since these things are inevitable and out of our control, we can't be responsible for any delays, additional costs, labor, or other inconveniences of your project that might be experienced. As a result please plan accordingly and always order ahead of time.

At Cabinet Sales Center, we're dedicated to providing our customers with quality kitchen cabinets and bathroom vanity cabinets at a price our customers can afford, and we promise to exceed your expectations with our quality and superior customer service. Whether you're looking for pre-assembled cabinets or ready-to-assemble cabinets and additional product groups available from our store, we are your one-stop online shopping solution also for flooring, appliances, furniture decor and in South East US and Caribbean region also for windows and panelized house building systems and in select regions also countertops.

Cabinet Sales Center is more than just a great place to find discount kitchen cabinets. We're dedicated to providing the support you need to make your kitchen or bathroom remodel a success.

CURRENT SHIPPING PROMOTION - FREE & 1/2 PRICE SHIPPING
Shipping is calculated separately for each product group in your cart, and we cover the rest of the freight cost:

• Kitchen & bath cabinets, vanities and other products - FREE shipping on orders of $2,500 or more; 1/2 price shipping below that.
• Flooring, porcelain floor tile, flooring moldings and installation supplies - ship on freight pallets. FREE shipping on flooring orders of $5,000 or more; 1/2 price shipping below that ($299 for $2,500-4,999, $399 for $1,000-2,499, $449 under $1,000). Add moldings and supplies to your flooring order - they ship on the same pallet at no extra charge.
• Closets (Coastal, Euro & Modern Closets), sliding closet doors, outdoor kitchen cabinets and Fire Magic grills - these ship on oversize freight pallets (closet components and doors on long 8 ft pallets). FREE shipping on orders of $5,000 or more in this group; 1/2 price shipping below that ($299 for $2,500-4,999, $399 for $1,000-2,499, $449 under $1,000). Shelves, drawers, hanging rods, organizers and other closet accessories added to a closet order ride on the same pallet at no extra charge and count toward the $5,000.
• Small closet parts ordered on their own (shelves, drawer kits, toppers, hanging rods, organizers, LED and other accessories up to 48" - no closet frames, side panels, tall fillers or doors in the cart) - ship by UPS/FedEx ground: $25 up to 10 lb, $39 up to 25 lb, $59 up to 50 lb, $99 up to 100 lb, $149 up to 150 lb. The cheaper option is shown at checkout automatically.
• Full-size refrigerators (column, bottom-mount and French door refrigerators 24" and wider) - 1/2 price shipping $399 per order; FREE shipping on refrigerator packages of $9,000 or more. Undercounter refrigerators, wine coolers and 22" refrigerators ship at our regular rates above.
• Porcelain countertop slabs - $199 delivery per order to a fabricator in South Florida (within about 150 miles of West Palm Beach). Outside that area, call for delivery options.
• Quartz countertops - call for price and delivery. Available in South Florida and selected US metro areas.
• Long and oversize parts (anything longer than 48", such as crown molding, trim, fillers, refrigerator panels, island back panels and pantry panels) - add them to your main cabinet order so they ship together. Ordered separately, they ship at actual freight cost (see Shipping exceptions).

Need additional items mid-project? Small closet parts ship by UPS/FedEx ground on their own (see above). An extra molding, a pail of glue or a long closet panel ordered on its own triggers our standard freight pallet rate at online checkout (up to $449 for an 8 ft pallet). Please contact our Pro Team or call 1-888-887-2094 before ordering and we will find the best shipping solution for your add-on.

Rates apply to the contiguous US. The exact shipping charge is shown at check-out.

Shipping fees
Each order will have a shipping fee based on the weight and distance of delivery.

Once you place the order - shipping options are offered at the check-out or calculated for you individually. We can send you an email with the shipping estimate, and the expected time of delivery will be updated once the order is prepared for shipping. Please provide a complete shipping address for accurate shipping pricing at check-out or when quoting a project.

Free shipping thresholds and 1/2 price shipping rates by product group are listed in the shipping promotion section above.

RTA cabinet shipping rates

The flat-rate shipping fee of 150$ - 390$ applies to all RTA (ready-to-assemble, flat-packed cabinets) orders of cabinets depending on region and weight of the order unless the order size qualifies for our free Standard shipping or special promotion is used, or cabinets, appliances or other products are picked up at one of our warehouse locations. Cabinet Sales Center is constantly adding new pick-up locations - please inquire, call 1-888-887-2094.

You can also use our shipping promotion codes for different shipping prices, if available.

Processing times

Framed RTA cabinet orders typically ship to you in ten to twenty business days from the day the order is processed. Shipping times are typical but not guaranteed. Please allow a minimum of 10 business days for order processing before items are prepared to be shipped out. Expedited processing is available for an additional fee. In times of no congestion, we will do our best to ship your order even faster.

Modern European cabinets have different shipping times than our Framed cabinets: Modern European and frameless shaker in-stock styles & cabinet boxes can ship out of our warehouse locations as fast as possible, typically in 10-25 business days. (Special order color panels will ship within 6 to 12 weeks typically except custom J-Pull doors, which can take longer).

Traditional RTA cabinets ship anywhere between 10 - 25 business days. (three to five weeks). Please ask your Cabinet Sales Center project manager for exact shipping details.

Appliances and flooring ships out in 5-15 business days + transit time.

Once en-route, you will receive an additional email with the tracking information. Some carriers provide tracking information after 24-48h or 1-2 business days from the actual departure date, so you might get a call for local delivery arrangements from the carrier sooner than expected. This also means that automatic tracking information email may reach you on the evening of the following business day after the items are en-route to you. (Please note that during state and national holidays and long weekends, tracking might not be updated. Please also note that a business day in your state might be a holiday in the shipping-from state & there can be no updates during weekends.)

An external third party carrier implements shipping as a curbside delivery, and carrier rules will apply. If not stated otherwise in writing - the client is responsible for unloading the truck and carrying the items in-house. Liftgate service must be requested in advance, and it costs between 50-100$. Please inform us if you think a semi-truck might not get close enough to your house. In this case, we offer two options: pick-up at the closest terminal at no additional charge to our standard delivery fees, or you can order a special delivery that typically costs between 90 - 300$ in addition to our standard shipping rates.

Any free shipping promotions apply only for standard size cabinet orders on 48" long pallets. In case if your order has a longer item, for example a pantry cabinet or a longer filler, panel or trim that requires an extended length 96" pallet, a shipping surcharge of 150-390$ can be added to your order for the difference regardless of the order size. We try to avoid these charges if possible but increased shipping costs in the recent months sometimes can exceed our shipping allowance per order.

Climate events like snowstorms, mudslides, or hurricanes can impact delivery times. Delivery times are not guaranteed and not a valid reason for a claim, we will do all we can to process your order as fast as possible. Guaranteed delivery time services may be available for extra charge from select freight carriers, please inquire and our team can provide you with options.

Please note that on the day of delivery Client is responsible for receiving the order. Our shipping company will attempt to call you before delivery if possible. Calls can come also from 800 series or restricted numbers, please check your phone settings if you have silenced unknown number calls. A repeated delivery attempt can also be charged if no one was at the address at the pre-arranged delivery time - subject to the freight carriers discretion and is sole responsibility of the client.

International deliveries

See International orders above: we deliver only to a US receiving address, and international orders are reviewed by our office case by case.

Shipping to Hawaii, Alaska and other island and remote territories

Shipping is possible for all items and addresses that are accepted by UPS or USPS. In case if a shipping cost exceeds a typical continental shipping rate for a similar sized item, we may contact you for additional shipping arrangements and fees. Shipping of larger orders (typically exceeding 70 lbs) are handled case by case by our logistics team and extra costs apply. Shipping quotes may have to be obtained from carriers and additional shipping fees may apply. In most cases we would ship a larger order to your selected shipping carrier just like with international shipments as mentioned above.

Delivery days
Deliveries are available only on business days of the shipping company's regional office. If delivery was not successful on a Friday or the day before a local holiday, the shipping company would resume operations the next business day. This is considered a normal delivery procedure.

National or regional holidays both in the originating and delivery destination can impact the shipping and delivery times.

In case of an unsuccessful delivery attempt, the shipping company has the right to charge a storage fee for storing your shipment at the local terminal closest to your delivery location until the next delivery attempt if the client could not receive the shipment. Those fees are to be sent to the customer directly by the shipping company, or if charged to us, we will bill these charges to you in the same amount as received plus credit card processing fees.

Unassembled RTA cabinets come in standard flat-packed boxes, usually on a pallet, and are "ready to be assembled" with all parts flat packed. Appliances can be big and bulky, make sure you have enough manpower to carry larger items inside.

Shipping of Assembled Cabinets

Shipping rates are different for assembled cabinets compared to RTA - flat-packed cabinets. Assembled cabinet shipping costs will be added to the invoice by your project manager at the time of order if you are ordering via our office and if can not be selected at the online store's check-out. If you have placed an online-order for RTA cabinets and have requested a pre-delivery warehouse assembly service in the comments - additional shipping and assembly costs & time will be calculated and invoiced together with the assembly costs. Assembly & shipping upgrade invoice has to be paid for us to start the pre-delivery assembly. Assembly adds on average 5 to 10 business days and is implemented based on our warehouse assembly rates and speed capacity. Typical assembly cost if not specified otherwise is 15% of the order value. Sometimes assembly is available right away, sometimes a larger project or regional restrictions or holidays can delay the start of assembly for a few days.

For made-to-order individual manufactured cabinets, shipping times will be specified with your project manager individually.

Assembled cabinets will be shipped on pallets. Shipping promotions do not apply for assembled cabinets and there is always a shipping fee that can be between 10 to 20%+ from your order value regardless of order size or dollar value. Please ask for a quote from our sales team - call 1-888-887-2094.

Shipping Exceptions - long parts, panels and moldings

• Ships with the main order only: crown and other moldings, trim, long fillers, larger pantry or island size panels and most 1/4" panels, including refrigerator panels and island back panels, ship together with your main cabinet order. Please add them to your cabinet order - they ride on the same pallet.
• Ordered separately later: these parts ship at the actual freight cost. Items longer than 48" or larger than standard UPS/FedEx size need a long freight pallet (up to 8 ft), which can cost $400-900 or more. Our office will send you a shipping quote and invoice before the part ships, or you can pick it up at one of our locations.
• Molding bundles that fit UPS oversize limits can ship by UPS at a higher rate than a standard box. Ask our project managers for a quote.

Partial shipments

In some cases, your order can be shipped in two or more parts and cabinets may arrive on different days. This is considered normal delivery and can happen from time to time if there is a backorder on some of the items or items ordered are shipped from different warehouses.

Partial shipments frameless semi-custom lines

By a popular demand we have added an option for two-part shipping for frameless cabinet orders in our Modern, Gola and Frameless Shaker lines. You have the option to choose to ship the cabinet boxes before custom color cabinet panels & doors. Even though a 2nd shipping fee will be calculated and invoiced prior to these arrangements, a two part shipment can be a good option if you want to speed up your installation and get the boxes in and countertops templated while the custom doors are still being manufactured.

If an order consists of more than one cabinet line

Shipping rates are calculated per cabinet line, and we advise to place orders for each cabinet line separately as they ship from different locations. If you place an order from two or more lines in the same purchase - shipping will be calculated for each line separately, and we can send you an additional shipping invoice for the second line in this case after the order is placed online with an exception if you order two different colors of the same cabinet line.

Examples:

V1. You placed an order for Ultimate Shaker White cabinets for a kitchen and Ultimate Charleston Classic White cabinets for a home office - shipping will be the same as both styles come from the same line.

V2. You placed an order for Ultimate Shaker Gray kitchen cabinets and Traditional RTA line Dark Cherry bathroom vanities. In this case, shipping will be calculated for each line separately. Should you qualify for free shipping under one line - the other line will have standard shipping fees unless it also reaches the required free shipping volume.

Order review and reporting any missing items

We know installations can take time, especially during a renovation. Still, please open and check your order as soon as it arrives. Report visible damage within 3 days, and concealed damage or missing items within 7 days of delivery (see Receiving your delivery). Reporting early lets us get replacement parts to you quickly, while the manufacturer still accepts the claim.

Please note that custom color panels & parts can take longer to arrive than standard in-stock parts & colors.

For large orders delivered during a renovation, we review missing-part or non-fit reports received up to 30 days after delivery case by case. Replacement in these cases depends on the manufacturer and may be charged at cost. Send all reports by email with photos and detailed descriptions, and we reply with an ETA.

Any later inquiries will be considered a new order.

We will do our best to accommodate your order or inquiry as fast as possible but please note that from time to time our suppliers change the available styles and lead times of certain custom colors without prior notice.

While you are here, you might want to read our Return policy.

***Special note for holidays, winter or summer climate events, and end of the year shipping surges - Volume typically increases when significant holidays approach and back orders are more likely than usual. Also, with more packages and shipments moving from place to place, shipments can take a few days longer than expected. As cabinets are transported to you directly from our warehouses or manufacturers, they sometimes travel vast distances across regions where different climate events might occur than at your location. We recommend timing your purchase to allow as much extra time as possible (3-4 weeks more recommended, 2 weeks more minimum) for the potential delays that might be experienced when ordering your cabinets around holiday times of the year.

We can't be responsible for any delays on your project that might be experienced due to said delays, misfits or damages, so please plan accordingly.

High-end custom cabinet shipping times

Our custom cabinets and doors are made to order and will be manufactured directly for you in 8 - 16 weeks. The shipping price will be calculated individually at order confirmation and re-checked before shipping. Custom order shipping is different from flat pack cabinetry and rules will be provided to you by your project manager individually.

If you have questions regarding shipping policies, please contact us for additional details by calling 1-888-887-2094.

Sample doors shipping

We offer sample doors for most of our in-stock styles. Please inquire. Prices vary by style. Sample doors are sent using UPS or FedEx, and the RTA cabinet sample door shipping cost is 25$ for one door or 39$ for up to five doors or color samples. Samples are sent out only after shipping is paid for. In many cases, sample door costs are credited at the actual cabinet order placement at the manager's decision or if sample doors are returned in good condition (customer is responsible for return shipping and packaging costs).

Sample doors ship out typically in 1-2 business days and can take up to 2 weeks from placing the sample door order depending on sample inventory.

Shipping of other materials

Shipping of Flooring, Appliances, Doors, Furniture & Decor items varies from project to project. Special order items typically have longer shipping times compared to in-stock standard products. For example, in stock, rigid core flooring can ship within 1 - 2 weeks, whereas custom doors can take currently 4-6 weeks to be manufactured before shipping out.

Appliances ship based on availability in the region and manufacturer estimated times of delivery. Please allow up to 2-3 weeks for appliances to ship. Please inquire with your project manager for more detailed delivery estimates for appliances.

By placing an order with Cabinet Sales Center Inc., you accept these shipping rules and our Return Policy, as confirmed by the agreement checkbox in your cart.